By booking this ticket, you agree to comply with all terms and conditions and restrictions imposed by the organizer before or during the event.
Ticket Terms and Conditions:
•Tickets are non-cancellable, refundable, or switchable.
•All prices are VAT inclusive.
•Ticket resale is prohibited.
•The ticket is valid for a single entry only and cannot be reused.
•The organizer is not responsible for fake or resold tickets.
•The ticket holder is responsible for verifying the event date, time, place, and age allowed for attendance.
•Ticket holders must arrive early at the event site. The organizer has the right to refuse any late entries, in which case the ticket holder will not be entitled to claim a refund of the ticket price or seek compensation of any kind.
•In the event of a cancellation, postponement, or change of the date of the event by the event organizer, the ticket will be refunded to the credit card used for the original payment.
Event Terms and Conditions:
•Outside food and beverages are strictly prohibited. All ticket holders and their belongings may be subject to search when entering the venue. Prohibited and dangerous items and any kind of material that the organizer or security perceives as dangerous will be seized by the event security.
oProhibited items include the following:
-Weapons of all kinds.
-Speakers and horns.
-Any medicine not in its original packaging.
-Flammable materials, fireworks, bottles, cans, cups, drones and aerial devices, motorcycles, bicycles, and skates.
•Adherence to the appropriate dress code and commitment to the Public Decency Regulations. Smoking is strictly prohibited inside the venue.
•The ticket holder, in his/her capacity as an attendee of the event venue, agrees to the photographs, video clips, and recorded audio clips that may be published on the Internet.
•The organizer has the right to refuse the entry and the attendance of any person whose behavior is inappropriate.
•The event organizer shall not be responsible for the physical injury or death of any visitor, including the ticket holder.
•The event organizer is not responsible for any loss or damage to personal belongings arising out of or in connection with the event.
•Kids under 6 years old are not allowed inside the concert.
•Kids under 16 years are only allowed with a guardian.
•Kids under 14 years old are not allowed in the standing area at the concert or the golden circle.
Interactive exhibitions are where we discover and live Korean life and culture.
While listening to Korean music and attending shows around you, you can enjoy shopping, buying various Korean products, getting to know Korean stars by meeting them in their booths, tasting delicious Korean food, and taking souvenir photos.
Person with special needs can attend the events with one companion for free, prior reservation is required by calling the unified call center from 9:00am to 4:00pm weekdays.